We’ve talked about the need for processes and systems in an organization. So what the heck are managers for?

“The actual job of any manager should be to know and endorse a company’s system; to improve and to teach the system – and to ensure all employees are adhering to the system, so operations will continue to run smoothly.”

Managers are most effective when they manage the company’s system; which in turn, will manager the people.

So when you are recruiting a manager for your organization, you have to consider his/her ability to manage systems otherwise he/she will create a perpetual state of business emergency in your operation.